New Zealand Carpark Monitoring Services

Frequently asked questions

Are Parking Breach Notices legally enforceable?
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Yes. By parking in a private car park, you enter into a contract with the car park operator and agree to the Terms and Conditions displayed on our website.

If you breach those terms - for example by failing to purchase or validate parking, not clearly displaying a valid ticket or permit, overstaying your paid time, or parking in an unauthorised bay - you may be issued with a Parking Breach Notice, clamped, or towed.

Parking Breach Notices are not fines or penalties. They are a claim for liquidated damages, which are a reasonable estimate of the costs incurred as a result of the breach.

I overstayed because I was delayed. Can the overstay be waived?
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The Terms and Conditions require vehicles to leave before their paid parking expires or within the time restrictions displayed. While we understand that delays can occur, consistently waiving overstays would undermine the fairness of the parking system.

What happens if I ignore a Parking Breach Notice?
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Please do not ignore a Parking Breach Notice. Unpaid notices may be referred to a debt collection agency, and NZCMS reserves the right to clamp or tow vehicles with outstanding debts.

How do I appeal a Parking Breach Notice?
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If you believe a Parking Breach Notice has been issued incorrectly or you have grounds to appeal, you can submit an appeal for review. Please provide the relevant details and any supporting information to help us assess your appeal.

How do I pay a Parking Breach Notice?
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You can pay your Parking Breach Notice online using our secure payment service. Please have your notice details available to ensure your payment is processed correctly.

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